Tile

The tile installed by Designer Floors By Nickel Tile in my custom designer house is defective, of inferior quality, or damaged by installation. The installed tile is misaligned because it was not spaced properly and the walls are crooked. There is significant lippage on both the floors and the walls. There are jagged cut edges from the dull tile saw, and there are many chips in the tile. There are both crowned (raised) areas and sunken areas. Water puddles in areas – especially the sunken areas as well as the wide grout areas near the floor and wall joints. The Corian thresholds are scratched, marred, and loose. The grout lines are of uneven width and irregular depth. The grout is visibly bumpy and poorly patched in areas. There are many pinholes and chunks of debris in or on the grout as well as white patches. There are many differences in the shades of the grout. There is excess grout in many areas, especially most corners, which is a sign of poor workmanship. Most of the grout in the corner joints is cracked and should have been caulk instead of grout.